About Us

Our Story

REDTECH started with a straightforward question. What are the usual difficulties encountered by suppliers and companies when they do business with each other, and why do these difficulties continue even when many processes are already digital?

We looked at the experience from both sides. We considered what suppliers normally go through when dealing with their clients and, at the same time, what companies experience when managing suppliers, transactions, documents, internal approvals, payments, reporting, and compliance requirements.

What we found was that many of the difficulties were not necessarily caused by the business transaction itself. More often, the problems came from the processes surrounding it. Supplier registration may be handled separately from accreditation. Procurement may have its own process. Billing and payment may involve another set of people and requirements. Accounting, tax, and compliance may require additional documents and information. Along the way, both the supplier and the company may have to rely on emails, spreadsheets, messaging applications, physical documents, and different systems just to complete and monitor a single business transaction.

For suppliers, this can mean repeatedly submitting information and documents, monitoring accreditation requirements, coordinating with different departments, following up on invoices and payments, and trying to determine the actual status of a transaction. A relatively simple concern can sometimes result in several back-and-forth emails because the information needed by one department may still have to be confirmed, retrieved, or forwarded by another.

Companies experience the same difficulty internally. Supplier information may be maintained by one department, accreditation by another, procurement by another, while billing and payment are handled by finance and accounting. Tax and compliance requirements may involve still another team. Even when each department is performing its responsibilities properly, information can remain scattered across emails, spreadsheets, files, and separate systems. As a result, people still spend considerable time looking for documents, checking records, following up with another department, or confirming information that may already exist somewhere within the organization.

The problem becomes even more apparent when reports are needed. In many cases, the underlying information is already available, but the report itself is not readily available in the form required by management or by the department that needs it. Data still has to be extracted from different sources, consolidated, reconciled, reviewed, and modified several times before the report can actually be used.

The same situation is often encountered in compliance. Information may already have been prepared for accounting or internal reporting purposes, but the report still needs to be edited, reformatted, reconciled, or supplemented several times just to comply with a particular tax, regulatory, or reporting requirement. Instead of generating the information when it is needed, teams may have to go through another round of checking and modification before a compliant report can be produced.

This creates another layer of back-and-forth communication. Finance may need information from procurement. Accounting may have to confirm something with operations. Compliance may need a report to be revised because the existing format does not contain all the required information. Management may request another version because the available report was prepared for a different purpose. The information may already exist, but it is not always connected, organized, or readily available in the manner in which it is actually needed.

These were some of the practical problems we wanted to address. The concern was not simply how to put existing processes online. We wanted to understand why organizations and suppliers were still spending considerable time following up through email, searching for documents, reconciling information, preparing reports manually, and modifying the same information repeatedly even when much of the underlying data had already been provided.

This led us to an important realization. The issue was not simply whether a process was manual or digital. The bigger issue was whether the information and the different processes involved in doing business were actually connected and readily usable when needed.

Simply converting a manual form into an online form would not necessarily solve that problem. Adding another isolated system would not automatically make the process more efficient either. If information still has to be transferred manually from one process to another, reports still have to be reconstructed, and users still have to rely on repeated follow-ups to determine the status of a transaction, then much of the original difficulty remains.

We saw the need for a more connected approach. Supplier registration, accreditation, procurement, billing, payment, accounting, tax, compliance, reporting, and management information should not always be treated as completely separate activities. In actual business operations, these are often different stages of the same transaction and parts of the same continuing relationship between a company and its suppliers.

That became the foundation of REDTECH One.

REDTECH One was developed around the actual way suppliers and companies interact. The objective is to provide a more organized and connected environment for managing information, documents, transactions, and responsibilities, while recognizing that suppliers and internal enterprise users perform different functions and require different levels of access.

The platform is built around three principal solutions.

Supplier Registration provides the starting point for suppliers entering the registration and accreditation process.

REDTECH One Supplier Hub provides suppliers with a dedicated workspace where they can manage relevant information, documents, accreditation requirements, billing activities, and interactions with their business partners.

REDTECH One Enterprise Workspace provides authorized company users with an integrated environment for managing supplier accreditation, procurement, accounts payable, accounts receivable, treasury, accounting, tax, compliance, financial reporting, analytics, and information required for management decision-making.

The idea behind REDTECH One has remained practical from the beginning. Technology should make doing business easier to manage. It should not simply transfer an existing complicated process from paper to a screen.

This continues to guide the development of REDTECH One. We continue to look at how companies and suppliers actually work, where transactions commonly slow down, where information becomes fragmented, where reporting requires unnecessary manual work, and where the same information has to be repeatedly prepared or modified for different purposes.

From there, we develop solutions around the actual business process, with the objective of making transactions more organized, information more accessible to the appropriate users, reports more readily available, responsibilities clearer, and the overall relationship between companies and their suppliers easier to manage.